This Vedic philosophy literally translates as visitors or guests are gods. Is this still relevant in today's changing times?
Ø You are waiting to eat your favorite chicken delicacy and so go to the restaurant that makes this experience a sinful journey of delight. You end up doing a reality check. There is a long queue of people like you who are waiting to reserve a table. You have no option but to wait and salivate.
Ø You want to catch your favorite movie over the much-deserved weekend. You want to make this a family outing. You are all rearing to go. There is no stopping you. Except for the long serpentine queue at the ticket counter.
Ø Your Birthday is around the corner .You known this is the time to go shopping .You buy all the goodies your heart desires. But, after the usual wait at the trial room and the billing counter.
Ø You enter an office .The swanky interiors take your breath away. You have an appointment. You are shocked to see a chaotic crowd of visitors who are waiting at the reception desk for an evident long period of time.
The average waiting time in the country is on the rise. This is directly proportional to the rising impatience of having to wait.
The pain of waiting at the reception desk is an every day corporate affair, which has remained ignored for a long time. The corporate world or for that matter or the world of business with its only motive of increasing its profit margins need to spruce up their act of visitor management. The front office is the crucial point of entry to an organization. The company image which is a perceived reality of all the customers, vendors, clients and the resources (employee) taken together is also effected negatively if the waiting time stretches beyond tolerance levels.
The good news is, there is help round the corner and there is no reason to feel exasperated. There are many software tools around, which are very user friendly and can drastically minimize the waiting time for visitors. The business card scanners, which scan the visitor details can actually result in, zero waiting time.
The outdated visitor registers can be replaced by the quick fix visitor badges (self adhesive) complete with visitor photos and printed visitor details. The company front office (with the right visitor management tool) can now complement the smart and tastefully done interiors and also take care of the visitor's impression. This visitor management tool also stores the details of people entering the building for future reference. So, that the security aspect associated with visitor entry is also taken care of.
You do not have to take classes for anger management to make you learn to stay calm, during an explosive situation, where the waiting time is above your tolerance level. Technology is here to make it all easy for you.
You guessed it right! The gods are smiling!