Case Study

What does one engineer actually
cost you and earn you?

Most service businesses have one side of this equation. Here is what the full picture looks like.

Engineer P&L

What You Spend

Monthly salaryXX,XXX

Travel and conveyanceXX,XXX

Daily allowances and claimsXX,XXX

Parts consumed on siteXX,XXX

Repeat visit costXX,XXX

Overtime and standbyXX,XXX

Total monthly costXX,XXX

Calls attendedXX,XXX

Contracts servicedXX,XXX

Revenue attributableXX,XXX

First-time fixesXX,XXX

Customer retention valueXX,XXX

Upsell and scope additionsXX,XXX

Total contributionXX,XXX

The gap between these two columns - for each engineer, every month - is the number your business has never seen.

Same team. Same salary band. Three completely different profit contributions. Which one do you think is your best engineer?

Get Started

Synergy tracks first-time-fix rate, repeat visit cost, and engineer-level efficiency automatically - for every contract, every engineer, every month.

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