Here are the five factors that matter. Most vendors cannot answer all of them.
India's data privacy law is in effect. Every visitor hands you personal data. Under DPDPA you need explicit consent before collecting it, Aadhaar numbers must be masked, and data must be deletable on request.
Is there live headcount? Blacklist screening at entry? Audit trail producible in 30 minutes?
The reason most facilities buy a visitor management system is to stop the queue at the gate. Pre-registration, QR code check-in, facial recognition, visitor app - the visitor should arrive and walk straight in.
What is the average check-in time with your system?
A visitor management system should tell you who is inside right now, flag blacklisted individuals before they enter, and give you a complete headcount in under 60 seconds during an emergency.
Is there live headcount? Blacklist screening at entry? Audit trail producible in 30 minutes?
Your system holds personal data - photos, ID proofs, sometimes biometrics. Before you buy, ask: has VAPT been done? Is it ISO 27001 certified? Is data encrypted and hosted in India?
A vendor who cannot answer these is not ready for enterprise deployment.
A modern system should detect patterns, answer questions in plain language, and flag issues before they become incidents. Not on the roadmap - live today, used by real customers.
What AI features are live right now? Can you show me a demonstration?
30 minutes. Your questions answered. No commitment.
